1. Introduction

This Wallet and Withdrawal Policy explains how earnings are calculated, stored, and withdrawn on the Zed Music Biz platform.

Zed Music Biz is designed to help Zambian musicians earn income from their music through views, sponsorship opportunities, and bookings. Earnings generated on the platform are credited to the artist wallet attached to the user account.

By using the Zed Music Biz platform, users agree to the terms described in this policy.


2. Zed Music Biz Wallet

Each registered artist on Zed Music Biz is provided with a digital wallet within their account.

The wallet serves the following purposes:

  • Stores earnings generated from music views
  • Records income from sponsorships or bookings facilitated through the platform
  • Tracks transaction history
  • Allows artists to request withdrawals of their available balance

The wallet is not a bank account but a digital balance system used within the platform.


3. Sources of Wallet Earnings

Funds credited to the Zed Music Biz wallet may come from the following sources:

Music Views

Artists earn income when their music receives valid views on the platform.

Sponsorship Opportunities

Brands and sponsors may support artists through promotional deals arranged through the platform.

Artist Bookings

Event organizers may book artists for performances or events through Zed Music Biz.


4. View Monetization Rule

For music view earnings to be credited to the wallet:

  • The content must reach a minimum of 1,000 valid views
  • Only genuine user engagement counts toward monetization

The platform uses monitoring systems to detect:

  • Fake views
  • Automated bots
  • Artificial traffic

If fraudulent activity is detected:

  • Views may be removed
  • Earnings may be cancelled
  • The account may be suspended

5. Wallet Balance

Artists can check their wallet balance through their account dashboard.

The wallet dashboard may display:

  • Total earnings
  • Available balance
  • Pending earnings
  • Withdrawal history
  • Transaction records

6. Withdrawal Requests

Artists may request withdrawals from their wallet when funds become available.

Withdrawal requests must meet the following conditions:

  • The wallet balance must meet the minimum withdrawal threshold set by the platform.
  • The user must provide correct payment details.
  • Withdrawal requests must be submitted through the official platform interface.

Zed Music Biz reserves the right to verify withdrawal requests for security purposes.


7. Withdrawal Processing

Once a withdrawal request is submitted:

  1. The request is reviewed by the platform system.
  2. The transaction may undergo verification.
  3. Payment is processed through supported payment methods.

Processing times may vary depending on the payment provider.


8. Supported Payment Methods

Withdrawals may be processed through available payment channels, which may include:

  • Mobile money services
  • Bank transfers
  • Other approved payment systems available in Zambia

The platform may update supported payment methods from time to time.


9. Transaction Fees

Zed Music Biz may apply processing or transaction fees on withdrawals depending on:

  • Payment provider fees
  • Platform processing costs

Any applicable fees will be displayed before confirming the withdrawal request.


10. Fraud Prevention

To protect artists and the integrity of the platform, Zed Music Biz monitors wallet activity.

Activities that may trigger investigation include:

  • Artificially increasing music views
  • Multiple fake accounts generating views
  • Manipulating the platform’s earning system

Accounts found engaging in fraudulent behavior may face:

  • Wallet suspension
  • Cancellation of earnings
  • Permanent account removal

11. Account Responsibility

Users are responsible for:

  • Protecting their login credentials
  • Keeping payment information accurate
  • Monitoring their wallet activity

Zed Music Biz is not responsible for losses caused by user negligence or unauthorized account access.


12. Wallet Adjustments

Zed Music Biz reserves the right to adjust wallet balances if:

  • Fraudulent activity is detected
  • Technical errors occur
  • Invalid transactions are identified

Such corrections will be documented in the user’s transaction history.


13. Policy Updates

Zed Music Biz may update this Wallet and Withdrawal Policy when necessary to reflect:

  • Platform improvements
  • Regulatory requirements
  • Payment system changes

Updated policies will be published on the platform with the revised effective date.


14. Contact Information

For questions regarding wallet earnings or withdrawals, users may contact:

Zed Music Biz
Website: www.zedmusic.biz
Location: Zambia